DMCA Takedown Policy

1. General Policy

CloudFam (“CloudFam”, “we”, “us” or “our”) provides a file hosting and monetization platform that allows users to upload and distribute digital content. We comply with the Digital Millennium Copyright Act of 1998 (“DMCA”) and other applicable copyright laws. It is our policy to:

• Expeditiously respond to valid notices of alleged copyright infringement; and
• Disable or terminate, in appropriate circumstances, the accounts of users who are repeat infringers.

2. Designated Copyright Agent

CloudFam’s designated agent to receive notifications of claimed infringement under Section 512 of the DMCA is:

CloudFam – DMCA Agent
Email: support+dmca@cloudfam.io

Notices submitted by any method other than the email address above may experience delayed processing.

3. How to Submit a DMCA Takedown Notice

If you are a copyright owner or are authorized to act on behalf of a copyright owner and believe that material available through the CloudFam service infringes your copyright, you may submit a written DMCA notice to our designated agent. For your notice to be effective under the DMCA, it must include all of the following information:

• A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright that is allegedly infringed;
• Identification of the copyrighted work claimed to have been infringed, or, if multiple works on a single online site are covered by a single notification, a representative list of such works;
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, along with information reasonably sufficient to permit us to locate the material (for example, the full CloudFam download URL);
• Information reasonably sufficient to permit us to contact you, such as your name, postal address, telephone number and email address;
• A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are the copyright owner or are authorized to act on behalf of the copyright owner.

Please send your complete notice to: support+dmca@cloudfam.io.

4. Our Response to Valid Notices

Upon receipt of a valid DMCA notice, CloudFam will review the request and may remove or disable access to the allegedly infringing material. Where appropriate, we may also:

• Notify the uploader or account holder associated with the material; and
• Record the incident for purposes of enforcing our repeat infringer policy.

CloudFam does not act as an arbitrator in disputes between rights holders and users. Our role is to comply with applicable law and remove or disable access to content when we receive a properly formatted and legally sufficient notice.

5. Counter-Notification Procedure

If you are a CloudFam user and you believe that content you uploaded was removed or disabled as a result of mistake or misidentification, you may submit a counter-notification to our designated agent. Your counter-notification must include:

• Your physical or electronic signature;
• Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or access to it was disabled;
• A statement, under penalty of perjury, that you have a good-faith belief that the content was removed or disabled as a result of mistake or misidentification of the content; and
• Your name, postal address, telephone number and email address, and a statement that you consent to the jurisdiction of the courts in your place of residence (or, if outside the United States, the jurisdiction of courts where CloudFam may be found) and that you will accept service of process from the person who provided the original DMCA notice or that person’s agent.

If we receive a valid counter-notification, we may restore the content in accordance with the DMCA, unless the original complainant notifies us that they have initiated legal action seeking a court order to restrain you from engaging in infringing activity.

6. Repeat Infringer Policy

CloudFam may, in appropriate circumstances and at its sole discretion, terminate or restrict accounts that are the subject of repeated or egregious claims of copyright infringement. We also reserve the right to remove or disable access to any content that we believe, in good faith, may infringe the rights of third parties or violate our Terms of Service.

7. Misrepresentations

The DMCA requires that notices of alleged infringement and counter-notifications be truthful and submitted in good faith. Any person who knowingly makes material misrepresentations in a DMCA notice or counter-notification may be liable for damages, including costs and attorneys’ fees, incurred by the party injured by such misrepresentation.