Answers at your
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Anyone with original digital content can publish. CloudFam serves independent creators, software developers, modders, digital artists, educators, and small media teams. You must be at least 18 years old or have guardian consent. We welcome publishers from every country — there are no geographic restrictions on who can sign up.

Yes. You can operate a single account for a team, but the account holder is solely responsible for all content and compliance. For organizations with multiple active publishers, we recommend separate accounts so each member can track their own analytics and receive individual payouts. Contact support if you need a custom enterprise arrangement.

Click "Forgot Password" on the login page and enter your registered email. A secure reset link is sent instantly and expires in 30 minutes. If you no longer have access to your email, contact our support team with proof of account ownership (recent payout details, file names, or referral links) and we will verify and restore access within 24 hours.

Account reviews are rare and typically triggered by unusual traffic spikes, repeated DMCA reports, or suspicious login patterns. You will receive an email with the exact reason and a clear path to resolution. Earnings accrued before the flag remain yours. Most reviews are resolved within 48 hours once you provide the requested documentation or explanation.

The per-file limit is 5 GB for all account types. This applies to both browser uploads and API uploads. For files larger than 5 GB, we recommend splitting them into logical parts (e.g., Part 1, Part 2) or compressing them with 7-Zip. Your total storage pool is 300 GB free — more than enough for most publishers to host thousands of files.

Use the "Replace File" option in your file manager. Upload the new version, and the old file is silently swapped while keeping the exact same download URL. All your existing shares, embeds, and bookmarks continue to work. Download counters and earnings history are preserved — only the file payload changes.

Your dashboard shows "gross accrued" earnings — the raw total before validation. During the 24-hour validation window, our anti-fraud system filters out bot traffic, duplicate IPs, incomplete downloads, and VPN-proxied visits. The difference between accrued and paid is typically 5–15% for clean traffic and up to 40% for low-quality sources. Your Traffic Quality Score directly correlates with this retention rate.

All earnings are tracked in USD. Payouts are sent in USD equivalent via PayPal, converted to local currency for bank transfers, or sent as crypto (BTC, USDT, USDC) at current exchange rates. UPI payouts to India are processed in INR at the daily RBI reference rate. We do not charge currency conversion fees — what you see in your balance is what you receive.

We prohibit malware, phishing kits, exploits, illegal software cracks, CSAM, extremist content, and anything violating applicable law. Copyrighted material without authorization is also not allowed. We use automated scanning (hash matching, MIME analysis) and manual review. First-time violations receive a warning with 48 hours to remove content. Repeat offenses result in permanent account termination and forfeiture of pending balances.

We are GDPR-compliant. We collect only the data necessary for service operation: email, IP addresses for geolocation, and download analytics. We do not sell user data to third parties. EU visitors can request a full data export or deletion via our Privacy Portal. Cookie usage is minimal and limited to session management and analytics. Our full privacy policy is available in 12 languages.